June 25, 2015

PATIENT BILL of RIGHTS

Posted in DOCTORS, LEGAL ISSUES, MEDICAL tagged , , , , , , , , , , , , at 6:31 pm by PCOSLady

http://www.nhballantynemedicalgroup.org/home/patient-bill-of-rights.aspx

Your Rights in Health Care:

PATIENT BILL of RIGHTS

You have the following rights. If someone is helping you make healthcare decisions, he or she may exercise these rights for you.

~O~

Quality of care – you have the right to:

  • ~ Quality care by skilled doctors and staff.
  • ~ Be treated for your pain.
  • ~ Treatment that is as comfortable as possible.
  • ~ Emergency procedures without unnecessary delays.
  • ~ Help decide the details of your plan of care.
  • ~ Ask for a second opinion, at your expense.

~O~

Safety – you have the right to:

  • ~ Safe care.
  • ~ Know when something goes wrong with your care.
  • ~ Have a family member or friend, as well as your doctor, notified promptly of your admission to the hospital.
  • ~ Be free from all forms of abuse and neglect.
  • ~ Be free from all use of restraints unless needed for safety.

~O~

Voice and choice – you have the right to:

  • ~ Get information in a manner you understand.
  • ~ Make informed decisions about your care.
  • ~ Refuse care.
  • ~ Make advance directives and have your medical wishes followed.
  • ~ Contact a person or agency to protect your rights.
  • ~ Have a support person with you for emotional support.
  • ~ Agree to refuse to allow pictures for purposes other than your care.
  • ~ Religious and other spiritual services that you choose.
  • ~ Complain without fear and have your complaints reviewed.

~O~

Affordability – you have the right to:

  • ~ A detailed bill and an explanation of that bill.
  • ~ Information about resources to help pay for your healthcare.

~O~

Authentic personalized relationships – you have the right to:

  • ~ Know the names and jobs of the people who care for you.
  • ~ Privacy and access to medical information as described in Novant’s Notice of Privacy Practices.
  • ~ Be treated with respect and dignity.
  • ~ Treatment without discrimination.
  • ~ Respect for your culture, values, beliefs and preferences.
  • ~ Visitors of your choices. We will inform you of any restrictions.
  • ~ Personal privacy.

~O~

Easy for me – you have the right to:

  • ~ Sleep in the hospital without being awakened unless necessary.
  • ~ Know about rules that apply to your actions.
  • ~ Help in discharge planning from the hospital.

~O~

What is your role in your healthcare?

  • ~ Be an active partners in your healthcare.
  • ~ Ask questions.
  • ~ Keep appointments.
  • ~ Be respectful to other people and their property.
  • ~ Follow the facility’s rules.
  • ~ Follow your care instructions.
  • ~ Share as much health information with us as possible.
  • ~ Tell us about changes in your condition.
  • ~ Tell us when you are in pain.
  • ~ Give us a copy of your advance directive(s).
  • ~ Leave your valuables at home.
  • ~ Pay for your care.
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